Reviews (1)
Have you ever purchased medicine or other products in Cvs Pharmacy, 2650 Cruse Rd, Lawrenceville, GA ? Have you communicated with their pharmacist? If you had this experience you can write, submit & share your experience and opinions about their services, prices & more. Your review will become a very useful information for other visitors. All reviews will be verified by administrators at PharmaciesUS.Co.
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★
Disappointed
i dropped my daughter’t prescription off around 3 on thursday at drive through. during my wait (very long time) i heard the car ahead of me yelling; very disappointed, because her order wasn’t ready at the time she was told to return back at. after a good while of waiting in line it was finally my turn. the lady that took my prescription wrote all the information down on a paper but did not put it in the system (as i seen before) she told me to return back before 7. I returned around 6:30 to be told they could not find my prescription, asking me the same questions i was asked when i dropped it off. finally they found it and i heard when the employee told the others “ANOTHER PRESENTATION THAT HAS NOT BEEN PUT IN THE SYSTEM” no one told me nothing about waiting. they just left me standing at the register waiting on a respond, but since i had heard other customers having the same issue i figure they had forgotten mine as well. I sat down and didn’t receive the medicine till 9:20. ALMOST 3 HOURS WAITING and no one apologized nor said anything to me, but i did see another lady received a $20 gift card for her wait. as well heard when they told a man that the reason he had to wait was because he had a lot medicine, which was a lie because we saw when they were looking for his prescription as well and barely putting in the system, and his wife had dropped the prescription since morning. very disappointed during my visit this time, store manger should train his employees correctly as well should not provide a certain time to return if they’re going have you going in circles around drive through or have you waiting inside without an apology or being told anything. i will be giving the store manger a call as well. i as well tried pay for my babies medicine but the employee did not want bring it up instead made me look for a cashier all over the store

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